Shipping policy

Thank you for choosing Sunflower Threads. We are committed to providing you with a seamless shopping experience and timely delivery of your orders. Please review our Shipping Policy below to understand how we handle shipping and delivery.

1. Processing Time:

  • Orders are typically processed and shipped within 3 business days of the order placement, excluding weekends and holidays.

2. Shipping Methods:

  • We offer standard shipping as our primary shipping method. 
  • The shipping carrier for your order will be determined based on factors such as destination, package weight, and shipping speed selected.

3. Shipping Rates:

  • Shipping rates are calculated based on the total weight of the package, shipping method selected, and destination address.
  • The shipping cost for your order will be displayed during the checkout process before you complete your purchase.

4. Estimated Delivery Time:

  • The estimated delivery time is calculated from the date of shipment, not the date of order placement.
  • Standard shipping typically takes between 3 to 5 business days for domestic orders.
  • Please note that delivery times may vary depending on factors such as shipping destination, weather conditions, and carrier delays.

5. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation containing a tracking number and instructions on how to track your package.

6. Shipping Restrictions:

  • We currently only ship to addresses within India.
  • We do not ship to P.O. boxes or APO/FPO addresses.

7. Order Changes and Cancellations:

  • Once an order has been placed, changes or cancellations may not be possible. Please contact us as soon as possible if you need to make any modifications to your order, and we will do our best to accommodate your request.

8. Shipping Delays:

  • While we make every effort to ensure timely delivery of all orders, please note that shipping delays may occur due to unforeseen circumstances beyond our control. We appreciate your patience and understanding in such situations.

9. Lost or Damaged Packages:

  • In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory outcome.